Skip to content

Notice

This page is a plain-English draft prepared by Short Stay in LA. It is not yet attorney-reviewed. It is not legal advice and is not a substitute for advice from a California-licensed attorney. We will publish a final, counsel-reviewed version before relying on this text in any customer transaction. If you spot a problem, or you need to talk to us about anything on this page, write to legal@shortstayinla.com.

Last updated: 2026-05-24 · Pending counsel review.

Owner Agreement (Plain-English Summary)

This is a public, plain-English summary of the management agreement signed by owners whose homes we manage. The summary is for transparency only. The contract you sign is a separate document and controls in any conflict.

1. What This Is

Owners who engage Short Stay in LA sign a Property Management Agreement (the “Agreement”). The summary below mirrors the Agreement in plain language so you know what to expect before you ever get to red-line. The full agreement is available on request from legal@shortstayinla.com and will be sent to you for signature in DocuSign or a comparable electronic-signature service.

2. Scope of Services

Short Stay in LA acts as the exclusive marketer and operating manager of the home for the term of the Agreement, including:

  • marketing and listing the home on appropriate channels;
  • dynamic pricing tuned to the legal stay category and demand;
  • guest screening and 24 / 7 guest communication;
  • cleaning and turnover coordination through vetted, licensed and insured providers;
  • routine maintenance coordination and a contractor network for repairs;
  • compliance and licensing support, mapped to the specific jurisdiction of the home;
  • smart-lock setup and per-stay access codes;
  • design and staging guidance, where the tier you select includes it;
  • monthly owner reporting.

3. Fees

Management fees are a single percentage of managed revenue. No onboarding fees, no setup fees, no cancellation fees.

  • Essential: 10 percent of managed revenue.
  • Standard: 15 percent of managed revenue.
  • Premium: 20 percent of managed revenue.

[POLICY: management-fee percentages match the public Pricing section at /#pricing; change in one place propagates to the other.] Cleaning fees, repair costs, supply restocks, and any platform-side fees are pass-through and itemized on your monthly statement.

4. Term and Termination

The Agreement is month-to-month. Either party may terminate without cause on [POLICY: 30] days’ written notice. The owner may terminate immediately for cause, including any material breach by us. Existing confirmed bookings will be honored through the end of the confirmed stay unless both parties agree otherwise in writing.

5. Exclusivity

During the term, Short Stay in LA is the exclusive marketer of the property for furnished rental purposes. The owner may use the home personally on any blackout date the owner blocks in advance. If the owner wants to retain another agent or list the home on another platform during the term, that has to be negotiated in writing as a carve-out.

6. Owner Representations

The owner represents and warrants that:

  • the owner has the legal right and authority to lease the home (sole or majority owner, or an authorized agent for the owner);
  • the home is in habitable condition and complies with applicable building, health, and safety codes;
  • the owner has informed Short Stay in LA of any HOA or condominium association rule, mortgage covenant, deed restriction, or prior code-enforcement action that could affect rental operation;
  • the owner carries appropriate property insurance and liability insurance and will name Short Stay in LA as an additional insured (see Section 10);
  • the owner will pay all property taxes, mortgage payments, HOA dues, utilities, and any other ownership expense not specifically delegated to Short Stay in LA in writing;
  • the owner will not direct Short Stay in LA to act in violation of any fair-housing or anti-discrimination law (see our Fair Housing Statement).

7. Our Representations

Short Stay in LA represents and warrants that:

  • it operates under [LICENSING: BROKER ARRANGEMENT TO CONFIRM] consistent with California Business and Professions Code section 10131(b) where required;
  • it will perform the services with reasonable care and in compliance with applicable law;
  • it carries general liability and professional liability (errors and omissions) insurance at limits appropriate for furnished-rental property management.

8. Trust Account and Payouts

Rents and security deposits flow through a designated trust or broker-controlled operating account, segregated from our own operating funds, consistent with California Business and Professions Code section 10145 and CalDRE guidance for licensed property managers. We do not commingle owner funds with our personal or company operating funds.

Owner payouts are issued monthly on or before the [POLICY: fifth] business day of the following month, by direct deposit to the bank account the owner provides. Each payout is accompanied by a statement that shows gross revenue, any platform-side fees, any approved expenses, the management fee, and the net payout.

9. Expenses and Repair Cap

Short Stay in LA will not authorize a single repair or capital improvement over [POLICY: $500] without the owner’s prior written approval (email or text is fine), except in an emergency that materially threatens the habitability of the property or the safety of a guest. In an emergency, Short Stay in LA may authorize work to stabilize the situation and will notify the owner as soon as reasonably possible.

10. Insurance

The owner carries primary property insurance and liability insurance with limits appropriate to the rental category in operation. The owner will name [ENTITY: Short Stay in LA, LLC, to confirm] as an additional insured and provide a certificate of insurance to that effect. Short Stay in LA carries its own general liability insurance and professional liability (errors and omissions) insurance. The Agreement includes cross-indemnities for each party’s gross negligence or willful misconduct.

11. Indemnification

Each party will indemnify the other for losses caused by the indemnifying party’s breach of the Agreement, by any third-party claim arising from the indemnifying party’s gross negligence or willful misconduct, and by any violation of law by the indemnifying party. Neither party indemnifies the other for the other’s own breach or own negligence.

12. Confidentiality

Each party will keep the other’s non-public information confidential, including financial information, guest data, and the commercial terms of the Agreement. Confidentiality survives termination for [POLICY: two] years.

13. No Circumvention

During the term and for [POLICY: 12] months after termination, neither party will solicit or transact directly with guests sourced through Short Stay in LA outside of the Agreement, and neither party will engage employees or contractors introduced to it by the other party for the purpose of replicating the other party’s service. This protects both sides from being routed around.

14. Force Majeure

Neither party is liable for a failure or delay to perform under the Agreement caused by an event beyond its reasonable control, including natural disaster, fire, flood, earthquake, pandemic public-health order, government order, war, terrorism, or large-scale utility or platform outage. The party affected will give notice and use commercially reasonable efforts to resume performance.

15. Disputes

Any dispute under the Agreement is resolved first by good-faith discussion, then by mandatory mediation in Los Angeles County through JAMS or a comparable provider, and finally, if not resolved, by binding individual arbitration with JAMS in Los Angeles County under its commercial rules. Each party bears its own costs through mediation; the arbitrator may award costs and reasonable attorneys’ fees to the prevailing party. Either party may seek injunctive relief in court for breach of confidentiality or circumvention before or during arbitration.

16. Governing Law

The Agreement is governed by the laws of the State of California.

17. Miscellaneous

The Agreement is the entire agreement on its subject; supersedes prior or contemporaneous understandings; may only be amended in writing signed by both parties; binds the parties’ successors and assigns; is severable; and may be signed electronically (e-sign compliant under the federal Electronic Signatures in Global and National Commerce Act and California Civil Code section 1633.1 et seq.).

Last updated: 2026-05-24 · Pending counsel review.

Reach us at legal@shortstayinla.com. Short Stay in LA, [ENTITY: Short Stay in LA, LLC, to confirm], [BUSINESS ADDRESS: TBD, Beverly Hills, CA].